A tool for self-assessment of the social responsibility of organizations for the public sector: the Social Responsibility assessment framework (SORAF)
Public administrations aim to satisfy a category of needs of society and, therefore, have an inherently social responsibility mission. But besides its main mission, a public organization must behave responsibly in all its activities and within its sphere of influence to contribute to sustainable development in its economic components, social and environmental.
CAF and CARS
The Common Assessment Framework (CAF) is the first management tool developed entirely by the public sector to the public sector with main function diagnosis of the functioning of the organization in the light of sustainable excellence and the production of an action plan for managing the performance of the organization focus on areas for improvement.
The Social Responsibility Assessment framework (SORAF) main function is the identification of the impacts of the organization on its stakeholders and its sphere of influence with reference to themes or 7 core issues of Corporate Social Responsibility identified ISO 26000 and production of an action plan for the governance of the organization focused on Social Responsibility.
The7 core subjects are:
1. Governance of the organisation
2. Human rights
3. Labour practices
5. Fair operating practices
6. Citizen’s issues
7. Community involvement and development
This tool is related to the TQM approach with the CAF: most areas of the tool appears in all the criteria of the CAF, but are deeply developed.
CARS implementation begins with the identification of the main activity of the organization, its products (outputs) and results (outcomes) to identify their impacts on direct stakeholders (stakeholders I) on the sphere influence and, finally, on the whole society.